Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 

Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 

Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 

Supervise customer service standards 

Interpret and use information from texts 

Analyse and respond to a variety of literary texts

Write/present/sign for a wide range of contexts 

Engage in sustained oral/signed communication and evaluate spoken/signed texts 

Write/present/sign texts for a range of communicative contexts 

Read/view, analyse and respond to a variety of texts

Accommodate audience and context needs in oral/signed communication 

Work as a project team member 

Describe the principles of Computer Programming 

Resolve computer user`s problems 

Demonstrate an understanding of information systems analysis 

Demonstrate an understanding of the principles of developing software for the internet 

Demonstrate an understanding of creating multimedia/web-based computer applications with scripting 

Explain how data is stored on computers 

Demonstrate an understanding of testing IT systems against given specifications 

Participate in groups and/or teams to recommend solutions to problems 

Describe the types of computer systems and associated hardware configurations 

Describe information systems departments in business organisations 

Apply problem solving strategies

Comply with service levels as set out in a Contact Centre Operation 

Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment 

Describe the difference between programming in Object Orientated and Procedural Languages 

Apply the principles of Computer Programming 

Explain the principles of computer networks 

Design a computer program according to given specifications 

Explain computer architecture concepts